Customer stories
How Acme shipped developer docs in an afternoon
A launch story showing how a small team replaced a stale wiki with a crawled, branded docs site.
The problem
Acme had product copy spread across a marketing site and a half-finished Notion export. Support needed one canonical place for onboarding and API guides; engineering did not have bandwidth to rebuild a CMS.
What they did
They pointed Docfiy at acme.com, accepted the proposed nav with light edits, and published to docs.acme.com the same day. Brand colors and logo were detected automatically; the team spent review time on nav naming, not formatting Markdown.
- Afternoon: First crawl, nav review, and publish to custom subdomain.
- Week one: Support linked docs in macros; onboarding emails pointed to Getting started.
- Month one: Engineering re-synced after each release instead of wiki tickets.
Results
Support reports fewer “where is this documented?” questions in the first month. New hires follow one sidebar instead of three tools.
We stopped debating where docs live. They live on docs.acme.com — full stop.